How Change Management Can Support Academic Transformation
Malcom Brown
Director, EDUCAUSE Learning Initiative
Veronica Diaz
Director, Online Programs, EDUCAUSE
Associate Director, EDUCAUSE Learning Initiative
Description
Higher education is changing rapidly. Student demographics and needs are different and more complex. Information Technology is in a constant state of iteration both improving and confusing the options for supporting students best; and employers and communities struggle to anticipate and create jobs for the workforce of the future.
In this session, we will talk about how colleges and universities can create and lead effective transformations. We will explore how to plan proactively for and support transformation efforts at every level of the institution using change management principles.
Joining Drs. Diaz and Brown are the following panel members:
Bernard Bull, Chief Innovation Officer, Assistant Vice President of Academics, Concordia University-Wisconsin, USA.
Kyle Johnson, Dean for Information Technology & Services and Director of Emerging Learning Technology, Chaminade University, Honolulu, Hawaii, USA.
Kelvin Bentley, Vice President for Academic Affairs, TCC Connect Campus
About The Presenters

Malcom Brown
Director, EDUCAUSE Learning Initiative

Veronica Diaz
Director, Online Programs, EDUCAUSE
Associate Director, EDUCAUSE Learning Initiative
Tracing Informal Learning Across Space and Time
Hannah Gerber
Associate Professor of Literacy
Sam Houston State University
Huntsville, Texas, USA
Description
Increasingly people are turning to online resources, communities, and spaces to engage in informal learning activities. These informal learning activities take place in a vast array of settings and situations — from afterschool environments that rely upon the guidance of a caring adults/mentors, to informal learning communities that take place in and across virtual spaces such as Instagram, Facebook, and Twitter, where reliance upon others in the community is central to the meaning making that occurs in and across these spaces. As we change to learn, and learn to change, it is vital that we consider what is occurring in these spaces.
This keynote opens with an examination what is happening within informal learning spaces, particularly within commercial and education gaming spaces, such as eSports communities, from League of Legends to prosocial educational mobile gaming. This talk then explores how social media metadata can be harnessed to understand meaning making, literacy learning, and literacy development within these and across spaces. By examining social media analytics as a new space for furthering the discussion on learning analytics in informal spaces, we can better understand traces of learning. Finally, this talk concludes with a discussion on the ethics of data collection in these spaces, considering how to use social media metadata — through modes and levels of concealment — that divulges sensitive user information in order to take ethical responsibility in one’s research in these spaces.
About The Presenter

Dr. Hannah R. Gerber
Associate Professor of Literacy
Sam Houston State University