Increasing Student Satisfaction with team projects in the virtual calssroom

Session Description
Virtual teams have become a major component in the delivery of online courses and in higher education in general. This is largely due to the fact that teamwork has been identified as a necessary professional competency that companies look for in the hiring process. Virtual teams in the classroom have become a major source of student and faculty complaints. A literature review was completed and, focus groups of faculty and students were used to collect data, and the focus group data was analyzed. Some of the problems identified by the initial research conducted by the Kaplan University cross functional task force regarding virtual teams included: 1. Poor communication within the team; 2. Lack of leadership; 3. Time schedule issues; and, perhaps most importantly, 4. Lack of training for both students and faculty. This session will present the data results and recommendations.
  • Ilene Ringler, Kaplan University, online, Florida Headquarters, USA
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